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FAQ

  • How to order?
    First, Let’s Design! You may submit your own design or have your product designed by Let’s Support professional design team at no cost. Email marketing@letssupport.com for more information. Once Approved, Let’s go! After your design is completed and approved, we begin production. You can also request a sample/proof of your product before placing your order. A pre-production sample(also known as a spec sample) is a physical sample of the item you are ordering with your imprint. Pre-production samples are produced in the exact same way as all our products will eventually be produced on large-scale production. There is a sampling and shipping fee for all samples please email ust for more info. Upon approval of the pre-production sample, your items will be manufactured with standard production time. Expedited production service may also be available; just be sure to ask!
  • How long is production/turnaround time?
    Production time is the time from when you approve the design to when you recieve your order. Production time varies depending on the product. Embossed Apparel: 25 to 30 days Beanies, Socks, Scarves: 15 to 20 days Keychains, Patches and Labels: 10 to 12 days
  • Can you do rush orders?
    Yes, we do provide the service of rush order.
  • What kind of artwork do you accept?
    Please send all artwork in vector file format.
  • Where are you located?
    Our main office is in San Diego California and our factory is over seas in Istanbul,Turkey. Which means a manufacturing support staff that never sleeps until your project is at your doorstep.
  • What exactly is Let’s Support and what do you do?
    We are manufactureres of custom apparel and accessroies. We
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